Kit delivery currently takes 3–5 weeks, stock depending.

Stortford Sport Supplies does not accept returns, so make sure you order the right size.

All orders are dispatched using Royal Mail 48 as standard. This includes compensation of up to £75 for loss or damage, in line with Royal Mail's terms and conditions.

If your order has a high value we strongly recommend selecting additional insurance at checkout for a higher level of compensation and, where available, a signed-for delivery service.

If you choose not to purchase additional insurance, compensation for loss or damage may be limited to Royal Mail's standard cover of £20.

Where Royal Mail records an item as successfully delivered — including to a safe place, communal entrance, reception, concierge, or another location permitted under your delivery preferences — the parcel will generally be treated as delivered. Stortford Sport Supplies is unable to provide compensation for parcels correctly delivered in line with the carrier's confirmation and procedures.

You are responsible for adding the correct address to the order. Stortford Sport Supplies cannot be held responsible for incorrect delivery if the address added has spelling mistakes, typos, or is incorrect.